We are currently running at full capacity and all mats are shipping within a 10-14 day turnaround time or better. However, we are starting to see delays with certain mats due to delays in the raw goods supply line.
Currently coir (koko) mats are are seeing delays due to increased infections hitting India. Not only in production but shipping as well. Ports are not open 100% of the time and production is having similar issues.
We are working around small order issues. although you will start to see delays there as well, however large orders may be significantly impacted. Please call customer service at 800-899-0620 for large coir orders and when to expect shipment.