All products are shipped via UPS unless otherwise requested. At checkout you can request expedited shipping, which means the product will be expedited AFTER production. If you need your mat by a specific date we are more than happy to attempt to expedite the production time.

• Packaging: Most of our mats are shipped in a box for maximum protection during shipment. We recommend that you open all coir mats outdoors as there are usually a lot of loose fibers during the production process.
• Quality Control: All our mats are inspected prior to shipping to eliminate anddefects or personalization errors.
• Packing slip notes: You can add a note to your pack slip during checkout. Although we try our hardest to transfer the notes on all the mats that are shipped occassionally they are missed, so it cannot be guaranteed.